Shipping policy

Shipping Methods:

We offer a variety of shipping methods to cater to your preferences and needs. The available shipping options will be presented to you during the checkout process. Please select the option that best suits your requirements.

Processing Time:

Orders are typically processed and prepared for shipment within 3(three) business day from the date of order placement. During peak periods or sales events, processing times may be slightly extended. However, depending on the complexity of the order we may inform you a new processing time.

Shipping Time:

The shipping time refers to the time it takes for your order to be delivered after it has been processed and shipped. Shipping times vary depending on the shipping method you choose and your location. Estimated shipping times will be provided during the checkout process.

Tracking Information:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package's progress. You can use this tracking number to monitor the status of your delivery.

Shipping Costs:

Shipping costs are calculated based on various factors, including the destination, shipping method, package weight, and dimensions. The exact shipping cost will be displayed during the checkout process before you finalize your purchase.

Address Accuracy:

Please ensure that your shipping address is accurate and complete to prevent any delivery issues. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Undeliverable Packages:

In the event that a package is returned to us as undeliverable due to an incorrect address or failed delivery attempts, we will contact you to arrange for re-shipment. Additional shipping fees may apply for reshipment.

Order Tracking:

To track the status of your order, you can use the tracking number provided in your shipping confirmation email. If you encounter any issues with tracking your order, please contact our customer support team at contact@tecnologiashop.com.au.